The Michigan CLASS Participant Portal will be unavailable this Saturday, October 5, from 9:00 a.m. to 4:00 p.m. ET for routine maintenance. We apologize for the inconvenience.

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A comprehensive introduction to the different Michigan CLASS portfolios 

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Client Services

How can we help you?

Michigan CLASS welcomes the opportunity to address your comments and questions. If you cannot find the answer to your question in our Questions & Answers section, you may contact us at:

Michigan CLASS Client Services
717 17th Street, Suite 1850
Denver, CO 80202
Phone: (855) 382-0496
Fax: (855) 381-0496

You may submit questions for the Michigan CLASS Client Service Team using the form below and a member of the Michigan CLASS service team will contact you. If you would like to contact a member of the Michigan CLASS Relationship Team, please click here.

Michigan CLASS Client Service Request Form

Common Questions

  • What is the Michigan CLASS Online Transaction Portal?

  • The Michigan CLASS Online Transaction Portal is a secure, Internet-based transaction system that allows registered Michigan CLASS Participants to self-manage their Michigan CLASS investments. The portal is available 24/7, 365 days a year

  • How does a new Michigan CLASS Participant receive login credentials?

  • All Participants will receive login credentials upon the establishment of their account via email. If you do not currently have your online credentials, please reach out to Client Services at (855) 382-0496 or email clientservices@michiganclass.org.

  • How quickly can I expect to receive login credentials?

  • Login credentials will be distributed once a user is added to an account.

  • What is the difference between a wire and an ACH?

  • Wires are funds transferred via the Federal Reserve Wire System and can be processed and received by your beneficiary bank on the same day if the transaction is requested prior to the 3:00 p.m. ET cut-off. ACHs (Automated Clearing House) are processed overnight and are generally available to the beneficiary bank one business day after the transaction request has been made.

Hours of Michigan CLASS Client Service Operation:

Monday – Friday 8:00 a.m. – 5:00 p.m. ET

Daily Cut-off Time for Transactions:

3:00 p.m. ET

Updating your Account:

If you would like to update Account Contacts or Authorized Banks on your Michigan CLASS account, you can do so by navigating to the Administration section of the Michigan CLASS Online Transaction Portal.